Ticket thread type

Suggestion Implemented
116 · 10
Crystal
Member 205 posts 🀩
0

For a few forums this could make sense, a forum where members can't view each other's threads, the thread is formatted to put the issue front and centre and responses from staff and client can be documented cleanly. Seems sensible for support forums, but others, too.

Random idea

Lee
Member 303 posts πŸ”₯

I love this idea. Very much actually!

Crystal
Crystal
Member 205 posts 🀩

Yay, Crystal did a thing!

Lee
Member 303 posts πŸ”₯

Screenshot 2026-03-06 175411.png

WIP

Attachments (1)
Crystal
Crystal
Member 205 posts 🀩

It looks fantastic πŸ™‚

Lee
Member 303 posts πŸ”₯

It’s live here now if you’d like to create a node for it πŸ˜‰

Crystal
Crystal
Member 205 posts 🀩

Much yes!

Crystal
Member 205 posts 🀩

Does it need to be in a separate category?

Lee
Member 303 posts πŸ”₯

Nope.

Lee
Member 303 posts πŸ”₯

Flow:

Create ticket thread type and enable ticket behaviour with the check box

Add the thread type to the node

Make it the only thread type in the node

Mark thread type selection as required

Ticket node πŸ™‚

Crystal
Lee
Member 303 posts πŸ”₯

This suggestion has been marked as implemented.